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ClassFactory error in Excel

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发表于 2014-3-20 12:55:05 | 显示全部楼层 |阅读模式
I have a user who just installed 9.5.1 and is getting the following error upon opening Excel (2007): "System Error &H80040111 (-2147221231). ClassFactory cannot supply requested class". It must be related to the add-in, but no idea why.

Any help?
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发表于 2014-3-20 14:40:43 | 显示全部楼层
Hi,

Did you ever figure out the fix to this? I am having the same issue.
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发表于 2014-3-20 15:02:43 | 显示全部楼层
Have you tried the good old fall back in these situations.... re-install both (or just TM1) excel and TM1?
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发表于 2014-3-20 15:54:18 | 显示全部楼层
I wanted to check and see if anyone has come up with a solution for this.  Everything was working fine and when working with an embedded excel file in powerpoint (no TM1 references, but I did have another workbook open with TM1) it crashed and from that point on I get the reference error message.  I've uninstalled office and tm1, deleted *.exd files and nothing seems to work.  I'm using Excel 2007 and TM1 9.5.1.  Thanks for your help.
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发表于 2014-3-20 16:07:00 | 显示全部楼层
Hi , what version of windows are you using?

We've had a recent problem where a windows 7 update has caused nasties.


P
xx
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发表于 2014-3-20 16:33:43 | 显示全部楼层
It's Vista.  I finally got it to work after reinstalling Excel and TM1 and then copying in MSComCtl.ocx.  I had tried that before, but I guess I just needed to do a clean install first.
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