View Transaction Log not executing

jsyyrs

Hello All

I am running Perspectives on the TM1 server (version 9.5.1) and whilst logged in as ADMIN, cannot launch the "View Transaction Logs" from server explorer. Has anyone encoutered this issue and was there a resolution ?

The user id belongs to all three ADMIN groups.

The TM1s.cfg defines a logging directory which is being written to.

All cubes on the server have logging enabled.

TM1P8.lic is set up in the cognostm1bin and c:windows directories

Many thanks in advance

Ajay

恭喜发财1

is the option in the menu greyed out, or visible but does nothing?

dada19891101

Hi Steve

It is visible but does nothing. I've checked to make sure a window wasn't opened behind others too.

Ajay

str8899

We're having the same issue with 9.5.1 in one of our environments. We have the same version installed elsewhere and the transaction log viewer works fine there, so it must be a combination of the version and something environment-specific.
Did you install your 9.5.1 as a clean installation or over an older version without removing it first? I'm starting to suspect that installing over an older version can have this effect because of the change in format of transaction logs.

fs111

We were lucky enough to have a brand new server, so it was a clean new install.