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Getting TM! Perspectives 9.5.2 to work with Citrix

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发表于 2014-3-19 02:53:55 | 显示全部楼层 |阅读模式
Have just got TM1 Perspectives ver 9.5.2 to load with Excell 2003 under Citrix, in server explorer can see the server but the server select interface hangs on selecting a server Any ideas or recommendations on what the issue might be?

All suggestions welcome
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发表于 2014-3-19 03:58:06 | 显示全部楼层
Martin Ryan wrote:In order to ensure this forum is as useful as possible only administrators will be allowed to begin new topics.
I think something went wrong there...

burkemg, such threads should be posted in the main  subforum.

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发表于 2014-3-19 05:30:00 | 显示全部楼层
qml wrote:[quote]Martin Ryan wrote:In order to ensure this forum is as useful as possible only administrators will be allowed to begin new topics.
I think something went wrong there...

burkemg, such threads should be posted in the main  subforum.
[/quote]

I've moved it. Martin's post indicated how things were, but the Useful Code, Tips and Tricks forum was opened up to allow people to post relating to Bedrock... of which there has been nothing to date, but that's neither here nor there. I'll leave Martin to tweak it since it's his post.

Normally one of the admins will sweep stuff that goes into the wrong forum into the correct one in due course.

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发表于 2014-3-19 05:37:23 | 显示全部楼层
How many TM1 server instances do you have ?
How many TM1 server instances are displayed in the TM1 Server Explorer ?
One ?
Two or more ?

In the TM1 server configuration file tm1s.cfg of each of your TM1 server instances, did you set the parameter ClientMessagePortNumber ?
And is the value of the parameter ClientMessagePortNumber unique ?
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发表于 2014-3-19 05:53:34 | 显示全部楼层
The Citrix team managed to resolve the issue can see the Server now TM1  9.5.2 on Win 2008 64 bitv version

We have two test instances Sample and a copy of Production

The issue now is the slowness of Tm1 perspectives using our production copy via  Excel 2003 in Citrix

Any suggestions as to where to start looking?
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发表于 2014-3-19 06:41:40 | 显示全部楼层
Care to post how your Citrix team solved it?

If there are performance issues in Citrix the first thing to check would be the speed and quality of network connection between the physical TM1 box and the physical Citrix XenApp server box. Basically you want both to be as close to each other as possible with a really fast network connection.
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发表于 2014-3-19 07:08:56 | 显示全部楼层
When you say Citrix what do  you mean exactly? Can you give us the product name and version? When you say "slow", can you also be a little more specific?
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