TM1 Contributor - 'multiOpen' is undifined

wlx123

Hello,

I installed the TM1 9.5.2 with TM1 Web and TM1 Contributor.

TM1 Web is making just fine, I can launch it with http://localhost/TM1Web/TM1Weblogin.aspx.

Trying the same with  to launch the TM1 Contributor the product splashscreen appears, but the client application does not launch, giving me an error in the browser:

'multiOpen' is undefined
contributor.js
Code:0
URI:http://localhost/Tm1Web/scripts/Planning/contributor.js

Has someone an idea what is going wrong?

赏狗网

You should search the board before asking questions.   This has been brought up once before.

The problem is that when you first install Contributor you need to open permissions to the web site directory for everyone with full access.   It will create some language files that it requires.   Once these files are created you can remove the permissions again.

Hope this helps.

670648633

Well, I tried to open the permissions for everyone with full access to:

C:inetpubwwwrootTM1Web
C:inetpubwwwroot
C:Inetpub

Nothing helped. The error is still present.

BTW: In C:inetpubwwwrootTM1WebscriptsPlanningnls there are plenty of language files, but that does not matter. The TM1 contributor is not going to launch.

yzbboy

Try making sure that C:inetpubwwwrootTM1Webscripts has open permissions.

If it all works, you should see the following files:

jscriptvar_de.js
jscriptvar_en.js
jscriptvar_es.js
jscriptvar_fr.js
jscriptvar_it.js
jscriptvar_ja.js
jscriptvar_zh-cn.js

If you already have those files in the directory, then try getting at them via the browser and see if you get an error.   For example:

http://{servername}/tm1web/scripts/jscriptvar_de.js

If you do not get a dialog to download the file, then you have a permissions issue still.   You may need to see what IIS is running under and ensure that service account has the authority.

socaca

I have all the language files and http://localhost/tm1web/scripts/jscriptvar_de.js gives me a dialog to download.

The IIS Service is running unter the local system account.

TM1 contributor will not launch.

RL