Contributor Errors

skyinan

Dear All,

Using Contributor, when take ownership, it shows error message, "There was an error processing the request".

When re-login, or even re-open new Internet Explorer window, after clicking at node, it showed this same messages. This only occurred to some users (with authroization to some nodes of the hierarchy).

Deleting only Client and Group did not solve the problem.

Now as we have found, this error only recovered when we re-create such element of the hierarchy (in Architect Dimension Editor), and reset everything of such node, including Client and Group (contributor user), and other auhorizations.

Any idea of what caused this error?

Thank you.

onelovely

Also, when we tried re-start the moel on another computer, the error to such user still occurred.

楼上MJJ

Any resolution on this? We have gotten this message on a few user profiles.

西山红叶

You have setup security for that hierarchy and that node through contributor and assigned appropriate groups the proper security?

The user is assigned to the group where they are trying to take ownership?

Is the issue occurring for all users in that particular group?

670648633

If you are getting the error message when you are clicking on the Take Ownership button, the }tp_process_errors cube should tell you which of the Contributor TI Processes is failing and why.

hezi15826738412

ajain86 wrote:You have setup security for that hierarchy and that node through contributor and assigned appropriate groups the proper security?

Yes.

ajain86 wrote:The user is assigned to the group where they are trying to take ownership?

Yes.

ajain86 wrote:Is the issue occurring for all users in that particular group?

No, only some users.

小蚂蚱

Andy Key wrote:If you are getting the error message when you are clicking on the Take Ownership button, the }tp_process_errors cube should tell you which of the Contributor TI Processes is failing and why.

Thanks will take a look at that.